The OnBase Thick Client is installed directly on a user's workstation. It is the most functional of the OnBase clients and is used for Scanning, Virtual Printing, and Workflow. Because it is the most functional it is also the most technically intensive to set up. Some requirements for using the Thick Client are:

  • Must have Static IP Address
  • IP must be DNS registered with a reverse lookup then added to the database filter list
  • The version of Oracle installed on the workstation must match the Oracle database version
  • An ODBC connection to the Oracle database must be established

Contact the support team for instructions on setting up the Thick client.

Support Files

* Files are in PDF format. To read these files, you must have Adobe's Acrobat ® Reader. If you do not already have it installed on your computer, you may download a free copy from Adobe's website at